Rights of revocation
Hiller & Hinken GmbH,
Managing Directors: Andreas Hinken
Leher Heerstr. 77, 28359 Bremen, Germany
Fax: +49 (0)421 2044046, firstname.lastname@example.org
a) To simplify the return process you can obtain a parcel stamp which is valid within Germany and allows to return the goods free of charge. Just send us an email including your address and customer number to email@example.com or send a fax to 0421/2044046.
The use of a parcel stamp is optional and alternatively a standard shipping is also possible. But we ask you politely not to return products freight forward. Please note that you might have to pay the balance between standard shipping and a more expensive shipping method if this was unnecessary for returning the products.
b) We hope for the appreciation of our international customers that we cannot refund the shipping costs for returns from other countries independent from the value of the returned products.
c) We also want to inform you that you might have to compensate the lost value if you return products without the original packing. Please preserve the original packing until you have decided to keep the products.
d) The right of revocation does not apply
- if the goods where build to your specification or if they are not suitable for return due to their character
- for audio-, video-recordings and software if you have unsealed them
- in other cases of the §312d para. 4 BGB
e) After receiving and checking the returned goods we will refund the purchase price. Costs of mounting and dismounting the goods and other services, which you may have ordered together with the goods, cannot be refunded when the contract is revoked.
from €150 free of charge
(for private customers / pay in advance / DHL only within Germany)
Shipping costs details